Process diagnostic

Bring one real process to a working session.

Shape the workflow, systems, decisions, controls, and recurring exceptions into a focused implementation conversation.

Working-session focus

One process

Named owners

Visible constraints

Buildable next step

Preparation

Include the people who know how the work operates.

A process owner should usually be involved. Depending on the workflow, an executive sponsor, transformation lead, and relevant IT or security stakeholders may also be useful.

What to bring

  • A process map or practical walkthrough
  • The teams and systems involved
  • Typical inputs and expected outputs
  • Approval and decision rules
  • Common exceptions or unresolved handoffs

What happens next

The diagnostic establishes whether there is a viable operating path. If both sides decide to proceed, Fiscaloom defines the implementation scope, responsibilities, commercial terms, and acceptance criteria in a statement of work.

Working-session briefUse this structure to give the diagnostic a clear process boundary from the start.